I purchased my brand new 2018 S3 and was reluctant to take my car anywhere outside of the dealership from past experiences going to mechanic shops scratching my ride, denting it accidentally, saying what I’ll expect after the work is done and finding later shit it broken or mest up or not quite what they said I would get. All the norm from a lot of outside shops aside from the dealership service. That all changed after I met Jeff and his team. I mean his team is the equivalence of what to expect when you take your car to the dealership and get work done if not better! Jeff is by far intellengent and knows his stuff. I went to his shop after looking at 20 different tuner shops for an APR stage 1 Tune and found them to be the best!! 1. Professionalism is A+ 2. Salesmanship was A+ He listed a ton of upgrades that totaled 3K+and he told me we don’t need to do all this now. Let’s get this upgrade done for now and you come back when you experience how the car feels after the tune. He was all about trying to save me money and time. 3. Handling my vehicle with care. A+ Man, having anyone get into your car and drive it or work on it without the worry of careless people accidentally scratching or messing up your ride is a typical feeling when your car is brand new off the show room floor. They make sure it’s the opposite. Handle with care is their number thing! 4. Knowledgeable A+ These guys use cutting edge software and technology to work on your car. This isn’t your typical mom and pops mechanic shop. Jeff makes sure his guys are top notch mechanics. Gabe is the shop Forman of 8 + years. The dude knows his stuff and does it right! He has a ton of knowledge on cars. Can’t leave Brandon out as he’s also another guy who knows his stuff. 5. Overall experience A +++ I don’t do reviews, but these guys earned it! You need a tune and a knowledgeable source to walk you through what you need done to your car and making sure your car is respected while working on it, Jeff and his guys are it! But hey, don’t take my word for it. You need to experience the service for yourself!